Healthcare Insurance Empanelment
Open your facility to insured patients. We get you empanelled across the UAE’s major insurers and networks.
Overview
With mandatory health insurance in Dubai and Abu Dhabi, the majority of patients pay through an insurance plan rather than out of pocket. A facility that is not empanelled with the relevant insurers and third-party administrators effectively turns away most of its potential patient base, empanelment is therefore one of the most important commercial steps a new facility takes.
Bacora manages insurance empanelment end-to-end. We identify the right networks for your specialty and location, prepare each insurer’s application to their specific requirements, negotiate where appropriate, and follow up until you are listed, so insured patients can choose your facility from day one.
What Bacora Handles
- Identify the insurers and networks best suited to your specialty and location
- Prepare each empanelment application to the insurer’s specific requirements
- Compile licences, accreditations, and supporting documentation for each network
- Submit applications and manage all insurer correspondence and queries
- Support tariff and contract review and negotiation where applicable
- Follow up until your facility is approved and listed on each network
How We Work, Step by Step
A clear, structured process from first contact to final delivery.
Network Strategy
We map which insurers and networks matter most for your patient base and prioritise them.
Application Preparation
We prepare a tailored application and complete document set for each target insurer.
Submission & Negotiation
We submit, manage all correspondence, and support tariff and contract negotiation where relevant.
Empanelment
We follow up until you are approved and listed, then support renewals and additional networks.
Frequently Asked Questions
How long does empanelment take?
Each insurer has its own timeline, typically ranging from a few weeks to a few months per network. Because applications can run in parallel, we sequence them to get your most important networks live first. We give you realistic expectations per insurer at the start.
Can a brand-new facility get empanelled?
Yes, once your facility licence is issued. We often start preparing empanelment applications during the final stages of licensing so that you can begin treating insured patients shortly after opening, rather than waiting months afterwards.
Do you help negotiate insurer tariffs?
Where the insurer allows negotiation, we support you in reviewing the proposed tariff and contract terms and advocating for fair rates. Strong accreditation and a clear case for your specialty mix improve your negotiating position, and we help you present both.
What documents are needed for empanelment?
Insurers typically require your valid facility licence, the licences of your clinical staff, trade licence, accreditation certificates if held, facility profile, and bank details. Requirements vary by insurer, and we compile the exact set each one needs.
Ready to Get Started?
Book a free consultation. We will review your situation and tell you exactly what you need and how long it will take.
